Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-los-ebanos-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Los Ebanos Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or interacting with our services and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website through external links. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and password.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Savings, investment portfolios, or other financial records relevant to our services.
  • Purchase Information: Items bought from us, purchase dates, quantities, and associated costs.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize your device.
  • Location Data: Geolocation data provided by your browser or device for location-based services.
  • Feedback: Comments, reviews, and responses you share with our customer support team.
  • Social Media Information: Publicly available data from social media platforms when you interact with our content.
  • Product Information: Details about products you browse, search for, or purchase on our site.

We collect this data through various means: user input forms, account settings, browsing activities, device settings, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, such as payment processors or marketing partners, who operate under their own privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the secure delivery of services.
  • Preference Cookies: Customizing content preferences and settings based on user choices.
  • Analytics Cookies: Tracking website usage and gathering aggregated data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they allow.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the retention period expires or when we no longer need the data for its original purpose, we will securely delete or anonymize it from our systems.

Security Measures

Mobility Assistance Los Ebanos Texas implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to handle data on our behalf.
  • Access Control: Our systems have access controls in place to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to and a copy of the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for direct marketing purposes or other legitimate interests.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond to your requests as soon as possible and within the legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

If you have any questions regarding our privacy practices, or if you wish to exercise your rights as outlined in this policy, please contact us:

  • Email: [email protected]
  • Address: Mobility Assistance Los Ebanos Texas, [Street Address], [City, State, ZIP Code]